At Videoadsfx.com, we strongly believe in quality work and customer satisfaction. For any reason, if you’re not happy with the deliverables received. We will offer you a full refund and cancel the order

Please note that the refund will be void if the order is accepted and the files are delivered without the watermark. Refund or cancellation can only be done when the order is in the review stage.

The refund request will be processed in 1-3 days post raising the request

To request for a cancellation or refund, simply drop us an email with your order id to [email protected]

For any questions, please reach out to us at [email protected]

Delivery Policy:
After the order is placed, the first draft will be sent via a frame link. If you’re ready to approve, simply hit approve button on the website and your files without the watermark will be delivered.

If you’re not ready to approve, you may request a revision by commenting the changes needed in the frame.io link. You can request for revisions until you’re satisfied with the video.